Shipping & Returns

Local Shipping (SINGAPORE ONLY)

All orders will be processed in 1 to 3 business days. 

Delivery will take up to 3 business days upon picking up of parcels. 

Free delivery for all orders over SGD80. 

International Shipping

All orders will be processed in 1 to 3 business days. 

Delivery may take up to 30 business days depending on your location. A tracking number will be provided to you. 

Exchange, Returns & Refunds

All purchases made are final and there will strictly be no exchange, returns and refunds. By purchasing from us, the customer shall understand that there might be slight variances in terms of colours due to lighting and screen settings. All items will be packed carefully with love to ensure that you receive them in perfect conditions. We will not be liable for any damages caused during delivery. However, should there be damages, feel free to reach out to us and we can help you through the process. 

If you face any issue, please reach out to us in 3 business days via email: cs@shopchonki.com. We will be glad to help!